Register your Mattress

Mattress warranty covers manufacturer defects only beyond normal wear and tear, most commonly sagging deeper than 1.5". Mattress losing perceived comfort is not warrant-able.

What will void a warranty:

  • Stain on the mattress
  • Bed frame without center supports touching floor
  • Non matching box spring (if box spring is necessary for your bed)
  • Rip or tear in mattress
  • Law Tag removed
  • Someone other than original owner initiating claim

To register your product, submit the form below:

File a Warranty Claim

Mattress warranty covers manufacturer defects beyond normal wear and tear, most commonly sagging deeper than 1.5". Mattress losing perceived comfort is not warrant-able.

 

Prior to filing claim, make sure to check the following as it will void your mattresses warranty:

  • Stain on the mattress
  • Bed frame without center supports touching floor
  • Non matching box spring
  • Rip or tear in mattress
  • Law Tag removed
  • Special size or custom mattress

To file your mattress claim please fill out below form including the following pictures:

  1. Picture of mattress without bedding
  2. Picture of platform frame or box foundation without mattress on it
  3. Picture of Law Tag on mattress
  4. Picture of metal frame under box if applicable
  5. Best picture of defect, for sagging please lay flat object across mattress (like a broom stick) and take a tape measure to measure largest defect (not in tuft.) Please take as many pictures as you need with this one