“Love it for Life” Guarantee

  • Our Love it for Life Guarantee allows for a one time exchange to another product at any time that you own your mattress!
  • The 1st Year you receive 100% credit toward another mattress. After Year 1 you receive 50% credit toward another mattress.
  • Due to needing to acclimate to your new mattress, mattress must be tried out a minimum of 30 days prior to exchange. (An additional fee may apply if exchange within 30 days)
  • A $99.99 Sanitation/Re-Circulation Fee will apply to all exchanges.
  • A $69.99 metro area re-delivery fee will apply to all exchanges.
  • Sale prices/discounted offers are not applicable on exchanges. Sorry, there are no returns or refunds.
  • Exchange must be of equal or greater value. An exchange to a lesser priced product will result in a store credit.
  • Exchange will only be accepted if mattress is free from soils, stains, tears and odors (such as pet or smoke).
  • Special Size Mattresses, Adjustable Bases, Pillows, Protectors, Sheets, Toppers and other Accessories are not refundable/exchangeable.

What to Expect From Your New Sleep System

  • You may experience an adjustment period getting used to your new mattress. Do not be concerned, your body just needs some time to acclimate to its new enviroment.
  • Rotating your new mattress once a month for the first six months, then quarterly thereafter will help it break in properly and wear evenly.
  • A proper foundation/box spring is crucial for optimal mattress performance. You should NOT place a new mattress on an old box spring. It will greatly reduce the life of the mattress, and may void your warranty.
  • A proper bed frame is also crucial for optimal mattress performance. Bed frames need to have sufficient support in the center. Make sure to check your frame. If you are unsure, please contact the store and we will be more than happy to assist you.